Privacy Policy

Overview

Jameela Beauty Shop (“we,” “us,” or “our”) operates a braiding salon and beauty supply store, both in person at our North Richland Hills location and online at jameelabeautyshop.com. This policy explains what information we collect when you shop with us, book an appointment, or contact us, how we use it, and the choices you have.

By using our website, booking a service, or placing an order, you agree to the collection and use of information as described here. If you don’t agree, please don’t use the site or provide us with your information.

Information We Collect

We collect information in a few different ways, depending on how you interact with us:

Information you give us directly

• Name, email address, and phone number when you fill out our contact form or book an appointment
• Billing and shipping address, and order details, when you purchase a product
• Payment information when you check out — processed by our payment providers (see “Payments & Orders” below)
• Any message, style preference, or request you include when contacting us or booking a service

Information collected automatically

• Device and browser type, IP address, and pages visited, collected through standard website logs and cookies
• Shopping behavior such as items viewed or added to cart, used to keep your cart and account working correctly

How We Use It

We use the information we collect to:

• Process and fulfill orders, including shipping, billing, and order updates
• Confirm, reschedule, or follow up on salon appointments
• Respond to messages sent through our contact form or by phone and email
• Send order confirmations, receipts, and — only if you opt in — promotional emails such as new-arrival announcements or discounts
• Maintain and improve the security and performance of our website
• Meet our legal, tax, and accounting obligations

Cookies & Tracking

Our site uses cookies — small files stored in your browser — to keep your cart contents while you shop, remember your login if you have an account, and understand which pages are most useful to visitors. Most browsers let you block or delete cookies through their settings; doing so may affect features like the shopping cart.

Payments & Orders

Online orders are processed through our store platform, which may route payments through third-party processors supporting mobile money and card payments. We do not store your full card number or mobile money PIN on our servers — that information is handled directly by our payment processor under its own security standards.

Order and shipping details may be shared with the delivery carrier solely to get your order to you.

Sharing Your Information

We share information only where it’s needed to run our business:

• With payment processors, to complete a transaction
• With shipping carriers, to deliver an order
• With service providers who help run our website, such as our hosting and form-management tools
• Where required by law, such as in response to a valid legal request

We do not share your information with third parties for their own advertising purposes.

Data Retention

We keep order and appointment records for as long as needed to fulfill them, handle any returns or disputes, and meet tax and accounting requirements. Contact form messages are kept only as long as needed to respond to your inquiry, unless you become a customer.

Your Rights & Choices

You can:

• Ask us what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to any records we’re legally required to keep
• Unsubscribe from promotional emails at any time using the link in the email, or by contacting us directly

To make any of these requests, reach out using the contact details below.

Data Security

We use reasonable technical and organizational measures to protect the information you share with us. No method of storage or transmission over the internet is completely secure, so we can’t guarantee absolute security, but we work to keep your information protected.

Children’s Privacy

Our services are intended for adults and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page will always reflect the most recent version. We encourage you to review it periodically.

Contact Us

If you have questions about this policy or how we handle your information, reach out to us: